Privacy Policy
Last Updated: February 25, 2026
HanapGawa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, password
- Profile Information: Profile photo, bio, skills (for workers), address
- Verification Documents: Government-issued ID (for workers)
- Communication Data: Messages sent through our platform
- Transaction Information: Booking details, service history
Automatically Collected Information
When you use our Service, we automatically collect:
- Device Information: Device type, operating system, unique device identifiers
- Location Data: With your permission, we collect location data to show nearby workers
- Usage Data: Pages viewed, features used, time spent on the app
- Log Data: IP address, browser type, access times
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and manage your account
- Connect customers with skilled workers
- Process bookings and facilitate communications
- Verify worker identities and qualifications
- Send notifications about bookings, messages, and updates
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
3. Location Data
Important: HanapGawa uses location data to show you skilled workers near your area. You can enable or disable location services at any time through your device settings. However, disabling location may limit certain features of the Service.
4. Information Sharing
We may share your information in the following circumstances:
- With Other Users: Your profile information is visible to other users to facilitate connections between customers and workers
- With Service Providers: We may share information with third-party vendors who assist in operating our Service
- For Legal Purposes: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In connection with any merger, sale, or acquisition of our business
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and personal data
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of marketing communications at any time
8. Account Deletion
You can request deletion of your account and all associated data by visiting our Account Deletion page or contacting us at info@hanapgawa.com. Account deletion requests are processed within 7 business days.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
12. Data Protection Rights (Philippines)
Under the Data Privacy Act of 2012 (Republic Act No. 10173), you have additional rights including:
- Right to be informed
- Right to access
- Right to object
- Right to erasure or blocking
- Right to damages
- Right to file a complaint with the National Privacy Commission
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@hanapgawa.com
- Phone: +63 917 134 6034
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